Pricing

Our online chat service is the fastest and most convenient way to get in touch with our trusted Tech Advisors. Get help right when you need it with our 24/7 support. Simply go to bask.com/chat and our Tech Advisors will help you with any question you have in simple language you’ll understand.

Call and talk with one of our U.S.-based Tech Advisors at any time. We’re available 24/7 to answer any question about any device in your home. You can always count on personalized, 1-on-1 service. Premium Care members receive priority access to our advisors.

We’ll remotely fix any issues with your software or operation system on any device in your home whenever there’s a problem. This includes assistance resetting passwords, fixing a slow computer, removing malware and viruses from your computer, and more. Whenever you have a problem, we’re here to help.

Bask’s Preferred Services go beyond fixing problems when they arise. Our Tech Advisors provide remote assistance with transferring files, setting up a new computer or printer, upgrading or restoring your software and operating system, and much more. Preferred Services help you get the most out of your devices.

Our Personal Tech Coaches help you discover what’s possible with technology. Would you like to do something you’ve seen a friend do on their computer or phone, but aren’t sure how they did that? Ask us any question and we’ll walk you through the process, so you feel confident using all your devices.

Bask partners with industry leader, MalewareBytes to bring you the best virus and malware protection on the market. MalewareBytes security software can automatically detect and remove viruses from your devices. Bask Tech Advisors will be notified of any issues that the software can’t fix so we can alert you to the problem and take any necessary action.

Bask Backup is powered by top-rated IDrive. Our online backup automatically saves copies your files on a personalized schedule set by you. Your files will be encrypted and stored on our remote servers so that only you can access them. Everything you back up will be completely secure. You can rest easy knowing your documents, pictures, and files are protected in the event of catastrophe.

Bask partners with Identity Force to protect you against fraud. You will receive notification of any suspicious activity on your personal accounts. If your information is stolen, you’ll have 24/7 access to an Identity Restoration Specialist that will help restore your identity and clear your name from unauthorized purchases.

We will remove your personal information from some of the most common phone and email marketing lists to help prevent you from receiving scams. You will receive a step-by-step guide of what to do if you think you’ve been scammed. As always, our Tech Advisors are available 24/7 to help answer any questions you have. If you have a question about a suspicious email, software program, or a potential scam phone call, we can help.

Just like your car needs regular maintenance, your computer needs tune-ups to ensure its functioning with speed and efficiency. We schedule regular tune-ups to optimize your Internet browser, clear out junk files, scrape off any malware, and make sure your computer is up to standards.

Deep cleaning go beyond a standard tune-up to optimize the devices you love. We clear out damaged or malicious registry keys, review your startup programs for rapid launch, perform deep scans on the file system, clear out adware and junk files, repair or clear cookies, and conclude with a long search for deep viruses and malicious content.

Active Alerts allow you to stay ahead of potential problems through the Bask HelpDesk tool. When you allow one of our Tech Advisors to connect to your computer, the Bask HelpDesk will alert our technicians of any problems your computer has had in the past, as well as any outdated drivers, settings, or other issues you may currently have. Our technician can then make recommendations to fix, maintain, or speed-up your system.

Bask will give you an annual review of each device in your home. First, we look at all the major components: memory, speed quality, and age of the device. Then we review the primary use and needs of your devices. We also build an in-home network map of all your devices. We can then make recommendations to help you match what you want to do with technology, what devices you have, and what is possible.

Through the Bask HelpDesk, our Tech Advisors can provide remote system maintenance for your device when you allow us to connect to your computer. We can automatically provide important updates or fixes your device needs. You no longer have to continuously watch your computer for problems. You can just sit back and allow us to do the work.